MENTAL AVAILABILITY: MEASUREMENT AND METRICS FOR THE MODERN MARKETER


Jenni Romaniuk

MENTAL AVAILABILITY: MEASUREMENT AND METRICS FOR THE MODERN MARKETER

There continues to be confusion on how to measure Mental Availability, and how to use the metrics. In this presentation, Professor Jenni Romaniuk explains:
- why Mental Availability is important to track
- what is best practice Mental Availability measurement and metrics, and what measures to avoid
- the contexts in which Mental Availability metrics are more relevant
- how and why metrics change over time.

Jenni Romaniuk


Jenni Romaniuk is Research Professor and Associate Director (International) of the Ehrenberg-Bass Institute, at the University of South Australia and author of Better Brand Health, Building Distinctive Brand Assets and How Brands Grow Part 2 - revised. Jenni's research covers brand equity, mental availability, brand health metrics, advertising effectiveness, distinctive assets, word of mouth and the role of loyalty and growth. She is the developer of the Distinctive Asset Grid, which is used by companies around the world to assess the strength and strategic potential of their brand’s distinctive assets. She is also a pioneer in mental availability measurement and metrics.

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